Before you start
The eight things worth having ready, and the two decisions worth making first.
None of this is required to open a workspace. It is what makes the first week productive rather than exploratory.
Have ready
- Administrator access to whichever system your orders arrive in. Almost every connection needs somebody who can authorise an application against the account.
- The name of one repeated job, written in two sentences.
- A sense of what that job costs when it goes wrong, because that is what sets the first spending ceiling.
- One person who will read the approval queue. Not a rota — one person, at first.
- An email address that reaches someone, on the account you register providers with. Approval decisions go there.
- Your stock sheet, wherever it lives, and an honest answer about whether it is current.
- The last four exceptions you handled by hand. These become the first agent's test cases.
- Half an hour, twice, in the first week — one to set up, one to read traces.
Decide first
- Which single system to connect
- Not all of them. Wherever your orders actually arrive. Structured sources before mail, always.
- What the agent must never do
- Two or three things, decided before it runs rather than after it surprises you. This is the sentence most briefs are missing and the one that most changes behaviour.